Shipping Policy

At Inkstar.co.uk, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below:
•    Processing Time: Orders are typically processed within 1 business days. Orders placed on weekends or holidays will be processed the next business day.
•    Shipping Methods & Costs: We offer free shipping on all orders. Our shipping partners include Royal Mail and DPD.
•    Estimated Delivery Time:
o    Standard Delivery: 2-3 business days
•    Tracking Information: A tracking number will be provided via email once your order has been dispatched.
•    Shipping Restrictions: We currently ship within the UK locations. Some remote areas may experience longer delivery times.
Returns & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below:
•    Returns Eligibility: Items must be returned within 30 days of delivery in their original condition or used.
•    Non-Returnable Items: Personalized or custom-made products, opened ink cartridges, and sale items are non-returnable unless defective.
•    Return Process: To initiate a return, please contact our customer service team at support@inkstar.co.uk with your order details. Once approved send product on return address.
•    Return Address: 95 Webster Road, L7 4LG, Liverpool
•    Return Shipping Costs: Customers are not responsible for return shipping costs even the item is defective or incorrect.
•    Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 5 business days. 
•    Exchanges: If you need to exchange an item, please contact us, and we will assist with the process.
For any further questions or assistance, please reach out to our support team at support@inkstar.co.uk.