We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below:
• Returns Eligibility: Items must be returned within 30 days of delivery in their original condition, unused, and in the original packaging.
• Non-Returnable Items: Personalized or custom-made products, opened ink cartridges, and sale items are non-returnable unless defective.
• Return Process: To initiate a return, please contact our customer service team at support@inkstar.co.uk with your order details. Once approved send product on return address.
• Return Address: 95 Webster Road, L7 4LG, Liverpool
• Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days. Shipping costs are non-refundable unless the return is due to our error.
• Exchanges: If you need to exchange an item, please contact us, and we will assist with the process.
